Escalation Matrix
Contact points for raising and escalating grievances, and links to lodge complaints with regulators.
Escalation Matrix
STOCK BROKERS and DP
| DETAILS OF | CONTACT PERSON | CONTACT NO. | ADDRESS | EMAIL ID | WORKING HOURS |
|---|---|---|---|---|---|
| Customer Care | Ms. Anupma | 0120-6633 231 | 1D, A-1, Sector-10, Noida, Uttar Pradesh India - 201301 | helpdesk@ashlarindia.com | 9:00 AM to 5:00 PM (Monday to Friday) |
| Head of Customer Care | Mrs. Neena Malhotra | 0120-6633 205 | care@ashlarindia.com | ||
| Compliance Officer | Mr. Deepak Khandelwal | 0120-6633 229 | compliance@ashlarindia.com | ||
| Compliance Officer (DP) | Mr. Deepak Khandelwal (DP) | 0120-6633 229/225 | dp@ashlarindia.com | ||
| Chief Operational Officer (COO) | Mr. Deepak Khandelwal | 0120-6633 299 | deepak@ashlarindia.com |
Customer Care
- Contact Person
- Ms. Anupma
- Contact No.
- 0120-6633 231
- Email ID
- helpdesk@ashlarindia.com
Head of Customer Care
- Contact Person
- Mrs. Neena Malhotra
- Contact No.
- 0120-6633 205
- Email ID
- care@ashlarindia.com
Compliance Officer
- Contact Person
- Mr. Deepak Khandelwal
- Contact No.
- 0120-6633 229
- Email ID
- compliance@ashlarindia.com
Compliance Officer (DP)
- Contact Person
- Mr. Deepak Khandelwal (DP)
- Contact No.
- 0120-6633 229/225
- Email ID
- dp@ashlarindia.com
Chief Operational Officer (COO)
- Contact Person
- Mr. Deepak Khandelwal
- Contact No.
- 0120-6633 299
- Email ID
- deepak@ashlarindia.com
"In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:"
SEBI at https://scores.sebi.gov.in
SMART ODR at https://smartodr.in
NSE at https://investorhelpline.nseindia.com/NICEPLUS/
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx (in case of BSE transaction)
MCX at https://www.mcxindia.com/Investor-Services (in case of MCX transaction)
NSDL at https://www.epass.nsdl.com/frmLoginPageWebsiteComplaints.aspx (in case of DP transaction)
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Questions About Investing Safely?
Our compliance team is here to help with grievances, disclosures, and verification.